Do I need a credit card for the trial?
No. You sign up with email and password and use everything for 30 days. A subscription only starts when you start it yourself.
How do I connect my bank account?
Under “Bank accounts,” choose your bank, sign in there as usual and confirm access. After that, incoming payments arrive automatically every morning. The authorization lasts up to 180 days; then you confirm once more – we’ll remind you in time.
Can Openhouse move money from my account?
No. Access is read-only: Openhouse sees transactions and balance but cannot initiate a transfer. You can disconnect at any time.
Does it work without a bank connection?
Yes. You can also upload transactions from online banking as a CSV or CAMT file – matching works the same way.
I rent out my own property – which plan?
The “Owner” plan. You only need the “Property management” plan if you manage buildings for others and work with a team. Owners whose building is managed by a property management company get free access from them.
What does it cost my tenants?
Nothing. Tenants use their portal for free – you only pay per managed unit.
Is there an app?
Yes, Openhouse for iPhone. Openhouse also runs in the browser on any device – Android, iPad, Mac and Windows – and can be added to the home screen like an app.
In which countries and languages does Openhouse work?
The interface is available in German and English, with more languages to follow. Every user chooses their own – tenants get letters and emails in their language. You set currency and country in your account. The bank connection works with banks across Europe; outside Europe you import bank statements as CSV. Reminder and statement templates follow German law; please check them yourself for other countries.
Can tenants sign leases digitally?
Yes. Openhouse creates the lease from your lease details. You sign on screen, your tenant via a link or in the app – the PDF includes a signature log and is then stored in both parties’ documents. Open-ended residential leases in Germany need no special form; still, have a lawyer review the template once before you first use it.
Is the operating cost statement legally sound?
Openhouse works with the cost types of the German Operating Costs Ordinance, bills move-ins and move-outs to the exact day and assigns vacancy costs to the owner. Please check yourself which costs are recoverable under your lease – Openhouse is not a substitute for legal advice.
Where is my data stored?
On servers in Germany, within the EU. The connection is encrypted, and passwords are only stored as a secure hash. You can export all data and delete the account at any time.